communications skills training
Winery Hospitality & Relationship Sales Training
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to build strong connections with tasting room patrons. Develop the skills to uncover visitor needs and wants. Learn how to recognize verbal and non-verbal buying signals. Practice dealing with challenging customers. Become skilled at using trial closes and creative up-selling. Learn to sell benefits instead of features, going beyond basic wine educator roles. Perfect the art of asking the right questions leading to your masterful close.
Executive Speaking Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to deal with anxiety and develop poise and presence, prepare for different audiences and gain confidence in your own personal style. Get hands-on, interactive exercises, personalized one-on-one coaching, and written evaluations through ten or more videotaped practice sessions. Develop audience connection, real-time response and buy-in. You'll learn how to handle confrontational issues and respond to Q & A with authority. It's one-on-one coaching and critiquing with a true “laboratory” approach. All of it allows you to practice and think on your feet.
Winery Hospitality & Relationship Sales Training
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to build strong connections with tasting room patrons. Develop the skills to uncover visitor needs and wants. Learn how to recognize verbal and non-verbal buying signals. Practice dealing with challenging customers. Become skilled at using trial closes and creative up-selling. Learn to sell benefits instead of features, going beyond basic wine educator roles. Perfect the art of asking the right questions leading to your masterful close.
Executive Speaking Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to deal with anxiety and develop poise and presence, prepare for different audiences and gain confidence in your own personal style. Get hands-on, interactive exercises, personalized one-on-one coaching, and written evaluations through ten or more videotaped practice sessions. Develop audience connection, real-time response and buy-in. You'll learn how to handle confrontational issues and respond to Q & A with authority. It's one-on-one coaching and critiquing with a true “laboratory” approach. All of it allows you to practice and think on your feet.
Winery Hospitality & Relationship Sales Training
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to build strong connections with tasting room patrons. Develop the skills to uncover visitor needs and wants. Learn how to recognize verbal and non-verbal buying signals. Practice dealing with challenging customers. Become skilled at using trial closes and creative up-selling. Learn to sell benefits instead of features, going beyond basic wine educator roles. Perfect the art of asking the right questions leading to your masterful close.
Executive Speaking Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to deal with anxiety and develop poise and presence, prepare for different audiences and gain confidence in your own personal style. Get hands-on, interactive exercises, personalized one-on-one coaching, and written evaluations through ten or more videotaped practice sessions. Develop audience connection, real-time response and buy-in. You'll learn how to handle confrontational issues and respond to Q & A with authority. It's one-on-one coaching and critiquing with a true “laboratory” approach. All of it allows you to practice and think on your feet.
Winery Hospitality & Relationship Sales Training
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to build strong connections with tasting room patrons. Develop the skills to uncover visitor needs and wants. Learn how to recognize verbal and non-verbal buying signals. Practice dealing with challenging customers. Become skilled at using trial closes and creative up-selling. Learn to sell benefits instead of features, going beyond basic wine educator roles. Perfect the art of asking the right questions leading to your masterful close.
Executive Speaking Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to deal with anxiety and develop poise and presence, prepare for different audiences and gain confidence in your own personal style. Get hands-on, interactive exercises, personalized one-on-one coaching, and written evaluations through ten or more videotaped practice sessions. Develop audience connection, real-time response and buy-in. You'll learn how to handle confrontational issues and respond to Q & A with authority. It's one-on-one coaching and critiquing with a true “laboratory” approach. All of it allows you to practice and think on your feet.
Winery Hospitality & Relationship Sales Training
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to build strong connections with tasting room patrons. Develop the skills to uncover visitor needs and wants. Learn how to recognize verbal and non-verbal buying signals. Practice dealing with challenging customers. Become skilled at using trial closes and creative up-selling. Learn to sell benefits instead of features, going beyond basic wine educator roles. Perfect the art of asking the right questions leading to your masterful close.
Executive Speaking Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to deal with anxiety and develop poise and presence, prepare for different audiences and gain confidence in your own personal style. Get hands-on, interactive exercises, personalized one-on-one coaching, and written evaluations through ten or more videotaped practice sessions. Develop audience connection, real-time response and buy-in. You'll learn how to handle confrontational issues and respond to Q & A with authority. It's one-on-one coaching and critiquing with a true “laboratory” approach. All of it allows you to practice and think on your feet.
Winery Hospitality & Relationship Sales Training
DeLoach Vineyards 1791 Olivet Rd, Santa Rosa, United StatesLearn how to build strong connections with tasting room patrons. Develop the skills to uncover visitor needs and wants. Learn how to recognize verbal and non-verbal buying signals. Practice dealing with challenging customers. Become skilled at using trial closes and creative up-selling. Learn to sell benefits instead of features, going beyond basic wine educator roles. Perfect the art of asking the right questions leading to your masterful close.
Train the Trainer
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to teach the Winery Hospitality & Sales Training workshop to your own sales team. This is an advanced course ideal for key personnel within large tasting room hospitality sales teams to learn how to conduct team training. Participants must be graduates of our Winery Hospitality & Sales Training course to attend Train the Trainer. They receive step-by-step training on teaching the skills taught in our sales training course. They learn the techniques; different learning styles; and how to adjust their own coaching to match those of participants. Most importantly, they learn how to track the results of their efforts with their own students.
Executive Speaking Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to deal with anxiety and develop poise and presence, prepare for different audiences and gain confidence in your own personal style. Get hands-on, interactive exercises, personalized one-on-one coaching, and written evaluations through ten or more videotaped practice sessions. Develop audience connection, real-time response and buy-in. You'll learn how to handle confrontational issues and respond to Q & A with authority. It's one-on-one coaching and critiquing with a true “laboratory” approach. All of it allows you to practice and think on your feet.
Media Skills Training
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesDevelop the power to communicate effectively with the public under high-stress circumstances. Executives owe it to their organizations to spend time preparing for the Anderson Coopers of the broadcast business. Cooper’s response to this? “It makes perfect sense to me because business people should have every opportunity to make the best case they can for themselves.” Preparation cannot be overemphasized. Learn how to remain calm, focused and on-point while surrounded by bright lights, cameras, an array of recording equipment, and a phalanx of reporters, producers and staff scurrying around you.
Winery Hospitality & Relationship Sales Training
Cakebread Cellars 8300 St Helena Hwy, Rutherford, CA, United StatesLearn how to build strong connections with tasting room patrons. Develop the skills to uncover visitor needs and wants. Learn how to recognize verbal and non-verbal buying signals. Practice dealing with challenging customers. Become skilled at using trial closes and creative up-selling. Learn to sell benefits instead of features, going beyond basic wine educator roles. Perfect the art of asking the right questions leading to your masterful close.
Teambuilding Training
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesOne-day training to help you become a better leader, team player and communicator. Using the DISC method as a starting point, attendees learn to identify one another’s (and their own) personality styles, which are anchored in their beliefs, core values and motivations. Upon mastering this understanding, attendees will know how to recognize one another’s strengths as well as what drives them to action. Communication skills improve more rapidly and effectively as attendees learn to apply this knowledge to interpersonal relationships.
Executive Speaking Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesLearn how to deal with anxiety and develop poise and presence, prepare for different audiences and gain confidence in your own personal style. Get hands-on, interactive exercises, personalized one-on-one coaching, and written evaluations through ten or more videotaped practice sessions. Develop audience connection, real-time response and buy-in. You'll learn how to handle confrontational issues and respond to Q & A with authority. It's one-on-one coaching and critiquing with a true “laboratory” approach. All of it allows you to practice and think on your feet.
Winery Hospitality & Relationship Sales Training
Cakebread Cellars 8300 St Helena Hwy, Rutherford, CA, United StatesLearn how to build strong connections with tasting room patrons. Develop the skills to uncover visitor needs and wants. Learn how to recognize verbal and non-verbal buying signals. Practice dealing with challenging customers. Become skilled at using trial closes and creative up-selling. Learn to sell benefits instead of features, going beyond basic wine educator roles. Perfect the art of asking the right questions leading to your masterful close.
Advanced Speaker Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesOne-day intensive, customized coaching to polish existing speaking skills, limited to six or fewer participants. This personal training is ideal for raising the bar on your existing speaking and presentation skills. Preparing for a majoring keynote? or TEDx audition? Hone your delivery, ensuring your talks are dynamic and riveting. Fine tune your speech to inspire, motivate and WOW the audience.
Advanced Speaker Experience
Hilton Garden Inn 3585 Solano Avenue, Napa, CA, United StatesOne-day intensive, customized coaching to polish existing speaking skills, limited to six or fewer participants. This personal training is ideal for raising the bar on your existing speaking and presentation skills. Preparing for a majoring keynote? or TEDx audition? Hone your delivery, ensuring your talks are dynamic and riveting. Fine tune your speech to inspire, motivate and WOW the audience.
